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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

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Showing 5 of 236 stories. Company=All. Category=All. State=All.
9-Apr-2008
Convertmy.tv | Digital TV Transition
I recently placed an online order to convertmy.tv, a National Telecommunication and Information Administration approved site, for the Max Media MMDTVB03 DTV converter box.  My coupons were redeemed & my credit card charged for the order, but the box was suddenly taken off the market.  The site's customer support advised ...
9-Apr-2008
Digital TV Transition | Digital TV Transition
Reasonably priced and/or fully featured converter boxes are not yet available and may not be by the time my coupon expires.  I didn't know the expiration date would be based on the date of issue.  This seems unfair to me as I may end up paying extra for a box ...
9-Apr-2008
Digital TV Transition | Digital TV Transition
I live in a rural part of the state of New York where I am unable to get cable service.  We have always used an antenna to get our TV signal.  We quickly applied for our $40 coupons since we didn't want to miss out.  Now our coupons are going ...
8-Apr-2008
Digital TV Transition | Digital TV Transition
How can we make a good choice on converters when the coupons expire this June?  We were told to act early and now we will be penalized because we did so.  Will a better converter be available closer to the transition deadline than the one we must purchase by June?  ...
7-Apr-2008
Zenith | Digital TV Transition
I signed up for a single coupon in January, since I thought I might want to apply for a second one later.  The coupon arrived shortly after Consumer Reports had its first reviews online.  I bought the recommended Zenith converter box from Circuit City that weekend and have since been ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

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