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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

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Showing 5 of 236 stories. Company=All. Category=All. State=All.
3-Oct-2008
| Digital TV Transition
I am having trouble aiming my antenna.  Unlike analog TV, digital TV does not degrade gracefully.  You either get a perfect picture or it sporadically breaks up into little squares or lines.  You can't tell when you are getting better or worse when you move the antenna.  It would be ...
30-Sep-2008
| Digital TV Transition
My coupon expired before I had a chance to shop for a converter box. February is still a ways away so I never thought I needed to rush out and buy one. But now the coupons are expired and I can't get new ones. Why would the coupons even expire?
26-Sep-2008
| Digital TV Transition
I can receive only one channel with DTV converter box, as opposed to three channels with antenna. This is outrageous since the conversion hype said more channels would be available to receive, or at least better reception on the channels currently being received. I cannot afford cable or satellite, or purchasing ...
22-Sep-2008
| Digital TV Transition
I just couldn’t use the DTV converter coupon. Every time I went to one of the stores to get it, they told me they were out of stock and to come back in few days. I tried several stores multiple times, and I was unable to get one.
22-Sep-2008
| Digital TV Transition
When switching to the converter I am no longer to watch a program on one channel and tape a program on another channel.  I can only watch and/or tape only the channel the converter box is tuned into.
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

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