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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

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Showing 5 of 236 stories. Company=All. Category=All. State=All.
7-Mar-2009
| Digital TV Transition
The digital converter boxes will work with the TV set but they seriously limit the capability of old NTSC video recorders be they VHS or DVR. If you are like me and not often home to watch your favorite programs when they air, then there’s a serious problem. The problem ...
28-Feb-2009
| Digital TV Transition
Digital TV future in my area looks bleak! I have a high gain antenna on the roof, mounted high on top of a rotor. I've already burned out a rotor control box, looking for digital channels in my area. Since the digital signal(s) are weak and highly directional, only a ...
28-Feb-2009
Comcast | Digital TV Transition
I contacted Comcast in an attempt to lower my monthly bill. We currently have "digital cable" with one cable box. Our monthly service is $74.95 with $7.95 rent on the box, and we receive channels 2-72 on our other 5 other TV’s. I spoke with the rep about lowering our ...
26-Feb-2009
| Digital TV Transition
It seems the FCC-mandated CableCard support has fallen by the wayside these days. There are very few TV manufacturers making TVs with them any longer, and all of the cable/satellite/Fios companies are loathe to install them since they don't generate as much revenue as their $10-$20 per month set top ...
21-Feb-2009
| Digital TV Transition
I requested online and received my coupons and did not purchase my converter right away. Later I found out my coupons had expired before I had a chance to buy the converter. When I tried to request new coupons online, the reply I received was that I was not entitled ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

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