Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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When I purchased my TracFone two years ago I read and understood the information given in the customer manual. However recently I let the phone deactivate for a little over two months. When I reactivated the phone I had over 185 minutes left. According to the manual, it stated that ...
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In August we changed our Cingular plan, staying with Cingular and getting "mobile to mobile" free minutes. In my home and everywhere else, except in the car, my reception is AWFUL. I experience lost calls all the time. What good is it to have mobile to mobile calling (husband to ...
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Sprint PCS has been blocking my ability to use a third-party long-distance provider (Net2phone) to make International long-distance calls. When I complained, they made a change in my service that allowed Sprint to pirate my international long-distance calls from Net2phone after the calls went through the Net2phone computer. I would ...
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Imagine how horrible it would be to have multiple passengers yakking away on phones in flight, especially since so many people raise their voices when talking on cell phones. We've all had the experience of cell phones spoiling the ambiance of a delicious meal in a restaurant. Because air travel ...
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BellSouth Telephone disconnects our phone lines without telling us whenever they work in our neighborhood. It takes them 2-3 business days after we report it for them to fix the problem. Also, I have been disputing charges on my phone bill ever since we disconnected our long distance line in ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
