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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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In October 2004, my husband and I signed up for cell phone service from ALLTEL. In January, we received an outrageously high bill. I called and requested an itemized list of calls, but still have not received that list. I have called four times now to request the list, but ...
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I was told that canceling my contract would result in a $200 penalty. The website says the same thing. When my bill came they added $39.33 for federal, state and local taxes. I called both the Public Service Commission in Florida and the FCC in Washington. I was told that ...
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I was a Verizon Wireless customer in Cincinnati, OH. I had purchased a Motorola Star Tac phone to use specifically because of its strong, vibrate-only feature. Because I have nerve loss in both ears and I do not wear a hearing aid I can not hear any of the ring ...
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A Few months ago, I began to experience problems with my cell phone. It is quite possible that a telemarketer of some kind got a hold of my cell number. I began to receive an astronomical number of phone calls on my cell and I was being charged for every ...
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ìI was an AT&T Wireless customer with a two-line family plan; I paid $9.95 for extra line. When one phone broke, I went to Cingular website to order a new phone; the website sent me to store. Visited two Cingular stores, Best Buy and Radio Shack and was told I ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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