Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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I had been a customer with AT&T Wireless for over 4 years when all of a sudden my bill went from $50-$70 per month up to over $300 two months in a row in late 2004. My usage habits had not changed. Somehow I went over my minutes, which is ...
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My experience with Cingular Wireless has been horrible! I have never had so many problems. I had them shut off my phone in October 2004 because of poor customer service. Then I get a call at the end of December 2004 from a collection agency saying that I owe Cingular ...
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I had Verizon OneBill, a service where they combined my land line and wireless on in to one bill. Verizon Wireless over charged me and eventually issued a credit. However, the credit posted after I canceled my land line service (and moved out of state). The land line cancellation caused ...
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My husbandÃs cell phone which we have owned for thirteen months no longer works. I went to Cingular and since they no longer have a repair service, I have to get a new phone. In order to get a decent price on a new phone you have to commit to ...
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I tried to purchase a new phone and service on Amazon.com ñ I was denied. The email I received from Amazon stated Cingular denied my application and provided a phone number for Cingular customer service. I called the number but they had no idea what to do. Cingular customer service ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
