Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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I read an article on NBC 4 Columbus website and was very surprised to hear that Cingular and AT&T have the worst customer service ratings. I have been a Cingular Wireless and AT&T Long Distance customer for many years and have never experience a problem with billing or either customer ...
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When I decided to buy T-Mobile To Go, the decision was based on their agent's statement. He said that T-Mobile was holding a special promotion. I bought T-Mobile To Go airtime during the period of promotion. According to the promotion the airtime I bought would not expire until the end ...
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From the moment my phone was set up on the wrong plan I have received bills ranging from $622.00 to $4.21. It has been a nightmare! It took me five hours to get to a Customer Resolutions Manager on the line and it took him (bless his heart) a month ...
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I had been with Cingular Wireless for more then four years when my wife and I got rid of our home lines and went wireless. We started having some problems with our new wireless service, but thought it was us getting use to the new phones. After a few months ...
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We signed up three phones for our business, with the understanding that calls within network and to other Verizon network calls were free. However, we discovered that to call your voicemail from our cell phone counted against our minutes. So I called customer service. I pointed out that my phone ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
