|
|
|
Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
|
I live in Maryland which is a "two-party" state. This means that for a conversation to be recorded both parties must be informed and agree. However when dealing with many companies, Cingular in particular, even if you ask for a non monitored line they can't or won't provide one. Please ...
|
|
T-Mobile promised I could change my plan (more or fewer minutes) at any time with NO penalty. When I tried to do it, they informed me that I would have to extend my contract for another 12 months ñ including the $200/line cancellation penalty, even though I already fulfilled my ...
|
|
Here in Auburn, California, Charter Cable recently sold out to Starstream Communications. According to our local newspaper, the Auburn Journal, 300 households, including mine, subscribe to "mini-basic" cable. Our monthly bill, including add-on charges, is $9.60. Starstream is preparing its system to include high speed internet access, and says that ...
|
|
I've bought a Verizon Wireless cell phone from Radioshack in Maine in August. Within 15 days, I moved to California and changed the address and phone number. The Radioshack in California got me in touch with a Verizon representative. I have asked him if there will be a charge for ...
|
|
I accepted a job which took me out of the T-Mobile coverage area. My contract didn't expire for another month. I contacted T-Mobile and was told that I needed to fax them something with proof of my new address and they would cancel my service with no fees. I faxed ...
|
All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
|
