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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

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Showing 5 of 365 stories. Company=All. Category=All. State=All.
14-Sep-2005
AT&T Wireless | Contract Problem
We have three cell phone numbers on one main account. The head account defaulted due to unemployment. The remaining two phone numbers were dropped even though we insisted that we have been paying our bill separate from the original account. Too bad so sad. We were dropped anyway, and charged ...
14-Sep-2005
Cingular | Service Problem
There is an area in Eastern North Carolina (Hyde Co.) where my Ericson cell phone used to work in analog roaming mode.  My contract with NC Cingular Wireless allows unlimited roaming in South Eastern US. Cingular charged me for roaming three times in that area and when I contested the ...
10-Aug-2005
| Connection Problem
We live in an area where all the cell phones have trouble with dropped calls. People coming to my home have a horrible time getting or making calls. I gave up trying to use a cell phone. We are only a few miles from a small city. But none of ...
9-Aug-2005
AT&T Wireless | Service Problem
Several years ago I had a cell phone contract with the local service provider (at the time I think it was Western Digital) that was bought out by AT&T. When they bought out the company I was originally with they supposedly did a lot of system upgrades and I had ...
8-Aug-2005
Cingular | Contract Problem
I entered into a contract with Cingular in September 2004; I added one line for my daughter at the same time. My daughter decided to have her Sprint number ported to the Cingular line in April 2005. I want to switch to Sprint in September at the end of my ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

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