|
|
|
Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
|
In the last couple of months, my once reliable Nextel service has become noticeably unreliable in call completion. My calls drop after a connection is made, and I get no signal in spots where I have had a signal in the past. I can't help but think that this decay ...
|
|
From the beginning, Sprint charged me for services I did not authorize. Then I made the mistake of adding a second phone to my family plan. I returned it before the end of the 14-day ìfree trialî period. Radio Shack tried to charge me a $15 restocking fee, which I ...
|
|
We have had T-Mobile service for several years and were reasonably happy with it until this year. Last March, we were looking at phones in a mall kiosk and were sucked into changing our plan which locked us into a new contract. At about the same time, we stopped being ...
|
|
I just received a 7700-plus word binding agreement, written in legalese, for ìBundled Services.î Although I have 60 credits beyond a graduate degree, I'm not an attorney, and find the wording obscure and hard to understand. In NC, with high illiteracy, this is a grossly unfair way to inform customers ...
|
|
We were charged for a Sprint PCS phone that we already owned on our monthly bill. I tried approximately thirty times to call the toll free customer service number without a fair solution to reverse the ridiculous charge. I found corporate news email addresses of Sprint Executives and told them ...
|
All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
|
