Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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We have had AT&T cell phone service for a year and have had ongoing problems with receiving voice mails in a timely manner. They sometimes register 1-2 weeks later than they were left. They also come in ìherdsî: a group of week-old messages will appear with one which was left ...
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I have had AT&T Wireless as my cellular provider for five or six years using a TDMA technology phone. When they were bought out by Cingular I switched to what was touted as a better and cheaper plan with a new contract (and a GSM phone). The phone and plan ...
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I wrote to Verizon to complain about poor signal strength and dropped calls. In response, I recieved an email from a barely literature customer service representative who told me that my phone was defective and it couldn't be VerizonÃs problem. He wrote,"I have review your account and the area in ...
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After AT&T Wireless (my former service company) merged with Cingular, my billing was taken over by Alltel. I later switched to Verizon, but was hit with a $150 bill by Alltel. I thought I was on a month to month contract, and had never received anything in writing indicating otherwise.
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My small business closed a branch office in June of 2004. Since we had signed a 36 month service agreement, Bellsouth would not allow me to cancel the service but, after lengthy negotiations on the phone, agreed to roll over the calls to my home office and bill me there.
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