Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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My husband and I signed up for a "family plan" with Verizon. His name was the primary name on the contract. I tried to suspend my service when I lost my phone and they would not allow me to because it was under his name. We don't get any reception ...
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I just read Consumer ReportÃs Jan 06 article on cell phones. My family and I have had Tracfone (4 phones [one for my teenage daughter]) and the cost for usage has been less than $1,000 over a two-year period. We've had outstanding coverage here in California and when we've traveled ...
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I ordered two phones from Tracfone and received one, but it took three months to get the second phone, and it came used. I made more than 20 phone calls before I got a customer service representative that I could understand and then, again, I waited for a long time ...
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I began receiving third-party charges on my Sprint PCS cell phone bill for 'premium text messagesÃ. Sprint had no idea who was placing the charges on my bill, and it took several weeks to stop them. Now Sprint does not want to remove the unauthorized charges against my bill because ...
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I recently ordered three phones via a toll free Verizon number. I found out about an hour after I called that we had to leave the state the following week, so I decided to cancel the 15-day free trial. I called back about two hours after the first call and ...
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