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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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On our AT&T Wireless family plan, we are on the GSM network with 12 months left on our contract. My daughter dropped her phone in a mud puddle and ruined it, and at the Cingular store they said there was nothing they could do to help, instructing me to find ...
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My brother called Verizon's customer service last week and was told that they would take care of the poor reception we were receiving at our home. They said they would send a technician to strengthen the signal on their towers and that the technician would call my brother back within ...
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I read and hear nothing but negative reports about the big carriers. As for me, I couldnĂt be happier with the service I get from Virgin Mobile. I like their purely up-front approach to cellular service. First off, you have to buy your phone, paying a price that reflects the ...
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After analyzing my phone usage, I decided to cancel my wireless service. In many states, excluding mine, when you sign a two-year contract, you start with a $240 cancellation charge. That charge then drops by $20 each month until it is down to 0 by the time the contract runs ...
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I only want a phone for those days when I need to be available and am not near a landline. I don't want a camera, text messaging, or any of those other bells and whistles. I found the best deal is to carefully decide how I want to use the ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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