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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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Service in and around my home has degraded (dropped calls, no connection, etc.) over the course of the past year. I have been a customer for more than eight years and service has been acceptable up until a year ago. Verizon said after repeated calls that nothing can be done.
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I've provided specific locations for over six months where problem reception occurs; testing with multiple different kinds of phones (I administer telecommunications for my agency). Cingular has provided misleading and incorrect information about this problem on multiple occasions. In addition, since we changed to Cingular six months ago, not one ...
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After signing up with Cingular over a year ago I noticed some additional monthly charges on my bill. I called billing and they said these were from the previous owner of my number. It took about 30 minutes, but I got some of my money back and let it go.
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One year into a two year contract with US Cellular, which is a regional Midwest cell phone carrier, I was laid off from my job. I got another job in the adjoining state of Minnesota. However, most of that state is not in US CellularĂs home area. As a result, ...
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My issue is that I do not want games on my phone, I do not want the internet on my phone and I most certainly do not want AIM (AOLĂs chat service) on my phone. I am forced to pay for these services I donĂt want, besides the fact that ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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