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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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Did you know the New Hampshire and U.S. governments are allowing a company to charge its customers for the "privilegeî of being billed on top of charging for services? MCI is being allowed to charge phone customers a monthly 99 cent "paper billing fee" that is only waived by letting ...
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I received a $7.91 charge on my Verizon phone bill for a supposed call to directory assistance number 10 15 15 800. Neither I nor my husband made this call, there is nobody else in the house and we use the phone line mainly for DSL. I called OAN and ...
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I recently switched to T-Mobile service because their rates were the lowest, figuring the coverage would not be an issue, since I live 10 minutes outside of Cincinnati. I have had countless dropped call/no signal issues in the first few weeks, whereas with Sprint, I had very few problems. Also, ...
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I have been an AT&T Wireless (now Cingular) customer for about seven years. My nightmare started when they merged with Cingular. My big complaint with AT&T is that it now has very few towers, so my cell service is very poor. Unfortunately however, I have a contract until July 2006.
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I was experiencing constant dropped calls with Nextel so I cancelled my contract. At least 50 percent of my calls could not be made. I use my phone for business, so I could not afford to have such bad communication. I called customer service constantly to get my cell phone ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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