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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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Every time my husband calls our home phone from his Nextel cellular phone, we get "cut off" or dropped. Nextel keeps blaming it on the towers or the weather, but I call it passing the buck. They don't seem to have a problem harassing us when we are a little ...
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Ever since the merge with Sprint, Nextel coverage area has gotten worse. I began calling to complain. The coverage became so bad that we would lose service all together at our home on Saturdays. My last conversation with the company took an hour on the phone, and I was treated ...
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AlltelĂs personnel is not properly trained to deal with cell phone sales to people who wear hearing aids. I canceled the service and returned all equipment because the cell phone they said would work for me, did not work well at all. Three years later I ran a free credit ...
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I filed a complaint on behalf of my son, a minor, because the cell phone he bought from Cingular is defective. Cingular claims that the phone is in perfect working order, though they refuse to look at it. The phone has a one year warrantee, but only a 30-day return ...
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I went with Sprint PCS for cell service simply for the discount from USAA, which saved me only about $5 a month; but over a year it seemed worth it. I can tell you exactly where phone calls are dropped in Manhattan, as I drive in the city every day.
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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