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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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The Tax & Fees Section has snuck up on me: Federal Subscriber Line Charge: $6.40 Federal Universal Service Fee: $.66 911/Disability Access Fee: $.85 Massachusetts State & Local Tax: $.45 Federal Excise Tax: $1.17 -- Total: $9.53 How did this become nearly one-third of my phone bill? When will it ...
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My Razor phone battery cover would not stay on phone. I was told the phone was under warranty, but the battery cover is apparently considered an accessory and therefore not covered. I was told to use super glue to keep the cover on if I had to. I cancelled my ...
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I am writing to let you know about, what I feel to be a great injustice. I am a recent resident of Texas. About a month and a half ago, I moved here from New Orleans, Louisiana. I lost my home, my job, my circle of friends, and close-knit family ...
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In august of 2005 I went into the local CellOne store and purchased a new small phone. There were problems with the phone and I finally got it disconnected. CellOne waived the $200.00 service fee. Now for the rest of the story: At the time I got the small phone, ...
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When I signed up for wireless service with T-Mobile, I was assured that coverage in my area was excellent. Overall, it works well, but I have trouble in my home (dropped calls, static and distortion). Furthermore, there is a spot on the road in front of my home that drops ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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