Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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Verizon Wireless asked me to pay a bill I did not receive. I paid all bills I received from Verizon on time. There was an additional amount that Verizon claimed I owed them but there was no bill. They sent me text messages telling me my account was overdue. They ...
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An online ordering process that should have put new phones in my and my wife's hands within five days, with our numbers ported from Cingular (I paid for expedited shipping), took three weeks and hours on the phone to push the ordering process along. I asked for one thing after ...
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I renewed a contract with Cingular in October 2004 and had everything in writing. From the day the contract was signed they have breached it every month except one out of the last 18 months. The first time I started the wheels all I got was the run around from ...
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Our cell phone service was shut off without notice because the bill wasn't paid within a very short grace period. They sent out first bill Feb 12, with payment due March 4. Taking mailing times and bank processing times, weekends, holidays, etc. into consideration, it only leaves consumers one to ...
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I have to say I am growing very tired of everyone complaining about cellular companies. The cellular companies are there to provide a service to the consumer. If someone does not like that service they have the option to look elsewhere for another service provider. Now I realize that most ...
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