Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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I rented a cell phone from the Rentacell kiosk in the Frankfurt airport in May, 2005. We've had to fight for months to get approximately $1600 of invalid charges from the account, and even after that, there is a recent development that they have submitted our account to a collection ...
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Cingular is cancelling my Nationwide cell phone service 4 months prior to the end of the contract because we have moved into an area that does not have a Cingular tower. Since they can't charge us roaming fees per the contract, we have been told that they can't make any ...
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My problem started when Sprint sent me duplicate bills for different amounts for three months straight. SprintÃs contract states that you do not have to pay invoices while they investigate disputed amounts. Several phone calls failed to resolve the situation. I sent five letters to Sprint asking for arbitration or ...
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In March 2004, I entered a one-year contract for AT&T DSL. In August 2004 I lost the service due to switching my local phone carrier (I didn't know this would cause a problem). AT&T told me the only way to fix the problem was to cancel my old service and ...
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Thank you for the recent issue from Cosumer reports proving what the rest of us already figured out! It is great to receive a bit of validation. I was an AT&T wireless customer for three years, experiencing the typical interruptions that were par for the course of cell phone land. ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
