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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

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Showing 5 of 365 stories. Company=All. Category=All. State=All.
21-Jul-2006
Verizon Wireless | Connection Problem
We live in Rio Rico, AZ. The nearest cell phone tower  is about 5 miles away. We get unreliable coverage.  Signal strength waxes and wanes. We can watch the  service disappear, read the "Leaving" message and  within a second watch the "Entering" message.  I am now month to month but ...
20-Jul-2006
Cingular | Contract Problem
Cingular allows you thirty days to cancel or  change new service. They take six weeks to send  you your first statement. If you have a dispute,  they stick with their thirty day policy. This is  one of the biggest scams I have seen. They  pulled this on me and wanted ...
18-Jul-2006
RadioShack | Contract Problem
I called Verizon and without any problem, they credited my account 1 month billing because Radio Shack has me at my wits end. I bought my teenager a cell phone from Radio Shack 8/25/05. I also bought an extended service contract from them. I returned to the store on 7-1-06 ...
17-Jul-2006
Verizon Wireless | Positive Advice
I was satisfied with my service in the USA until I went on a trip overseas in 2005.  The company allowed me to suspend my service.  Unfortunately, when the service resumed itself and I was still overseas, I forgot the password for my online access.  This resulted in my having ...
13-Jul-2006
AT&T Wireless | Success Story
In the summer of 2002 I was fraudulently set up with an  AT&T Wireless account with a Florida "home"  area code - even though when I initiated the service  in Daytona I clearly stated I was not living in  Florida and it was expressed to me that I had  a ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

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