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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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I recently dialed *228 to update my roaming list and to upgrade my software. After this update/upgrade, it rendered my older model phone useless. I have tried to get this problem worked out but all they want to do is sell another phone/contract. I just wanted to warn other consumers ...
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I think I am a victim of Sprint's takeover of Nextel. I was very happy with Nextel, but in March of 2005, I received a call from a Sprint sales representative to upgrade my Nextel phones to Sprint phones. On May 3, 2006 I called customer service to inquire about ...
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I currently have service with Verizon Wireless and wanted to switch my bill from the 450 minute plan to the 900 minute plan. Because they do not have an in between plan, I had to settle for upping my minutes. I should have never touched my plan. This month's statement ...
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I have used Cingular for several years even after my 2 year agreement ended, and most of my family is with Cingular due to my suggestion. Great service, no dropped calls. Main item: explain to Cingular representatives what you need, be nice, and you will receive your request; I always ...
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T-Mobile is very unethical -- don't use them. After buying their service, we found that we don't even get service where we live -- even though their maps show service there and around. We went to cancel and they want $500 since it is past the 14 day grace period.
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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