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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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We didn't like the long-term contracts and did something about it. We went to prepaid with TracFone. Our 2-line cell phone bill (we were originally paying Cingular over $800 a year) dropped to less than $300 with TracFone. What a savings!! And when my Motorola phone recently had trouble, TracFone ...
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My family and I decided to change phone companies. We tried Verizon Wireless because they had a 15 day free trial. On day 1, one of the phones we had didn't connect to the web as promised. I called tech support and was given a file number and assured they ...
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My fiance and I had Sprint service in South Florida, then moved to Charlotte, NC. Although service was adequate in South Florida, our new home receives little to no service. Sprint has explained every sort of issue with their service, however this does not remedy our problem. Since Sprint's contract ...
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Razr phone gets VERY poor battery life, even with the extended capacity battery. I learned online that by disabling EVDO my battery life will improve. I did this, even though it is considered a hack and voids the warrantee. As a result my battery now lasts for several days or ...
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I was overcharged and when I called to complain I was told that the company could do what they wanted and I had no options. That got me mad, so I took the option of filing an FCC complaint. Surprise!-the company found that they had made a mistake, stopped the ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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