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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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OAN continues to bill me for long distance service that I cancelled four months ago. When I try to call and talk to them about it, they admit the service was cancelled but can't explain why I am still being billed. The last supervisor was rude and totally unprofessional. She ...
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On May 31, 2007 our two-year struggle with Sprint will be over. Our contract will expire and we will be switching providers. My husband has been a Sprint customer for 7 years, first in Utah, then in Alabama and again in Utah. Two years ago we were in the process ...
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I'm frustrated by the lack of truth in advertising about the portability of phone numbers when you move from company to company. I subscribed to internet and cable with Comcast. After listening to the pitch, I planned on adding the phone service. I found out that I cannot port my ...
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We were charged by T-Mobile for voicemail retrieval 27 times as a roaming charge during our recent trip to Italy. We never dialed for it and I believe each time the carrier was spamming my phone with voice messages, we were charged $0.99 USD. How can I dial every two ...
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AT&T claims that switching consumers to their lines and charging the highest possible rate plus service charges without customer consent is legal. According to AT&T, if my usual local and long distance carrier, Comcast, does not have sufficient capacity during peak calling times, then Comcast may route calls through AT&T ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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