Get Email Updates

Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams.  If you are experiencing problems, you are not alone.  Search our database of stories to find one that most closely matches the situation in which you find yourself.  We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you!  Read through each story or search within the section.

Share Your Story
Showing 5 of 365 stories. Company=All. Category=All. State=All.
27-Jun-2007
Verizon | Equipment Problem
I purchased a Motorola RAZR V3C about a year ago when I signed up for service with Verizon Wireless because of service issues with my previous provider.  The phone is allegedly Bluetooth capable, and includes a camera.  A couple of weeks after purchasing my phone, I tried out the camera ...
22-Jun-2007
ALLTEL | Service Problem
My husband and I enjoyed excellent service with Alltel for almost 10 years when we lived in Raleigh, NC.  Then we moved to Williamsburg, VA.  First, we did a market transfer and the representative had to go through all sorts of screens to get the activation fees waived.  Apparently, unless ...
21-Jun-2007
Cingular | Equipment Problem
I have been with Cingular a number of years.  In 2005 I was in an auto accident which ruined my cell phone, thus forcing me to get another phone and signing a 2-year contract.  I bought a Sony Ericsson and had to return the phone three times because the LCD ...
14-Jun-2007
Tracfone Wireless | Equipment Problem
I had an older cell phone, a Nokia model that made & received calls.  Hoping for a better sound, I bought a new model.  Even with the help of a few technicians, this phone would not work.  I had prepaid minutes which were lost.  Then a week ago, another cell ...
10-Jun-2007
Tracfone Wireless | Billing Problem
On 5/19/07 I started to order a 30-minute phone card for $9.99 for my daughter's TracFone.  Her phone had been off for more than a month and she kept asking me to add on some minutes.  After entering all of my information online, I changed my mind and clicked on ...
Share Your Story

 

 

All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.

footer