Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 365 stories. Company=All. Category=All. State=All.
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Jitterbug targets seniors and one of its products is phone service. I contacted them through an ad in the AARP paper, as I wanted to reduce my cellular Verizon phone bill. I called their customer service who was very aggressive and before I could clearly understand their terms, I had ...
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I believe the digital converter box to be the worst invention to date, simply a way for cable companies to force themselves upon everyone. Living in a rural area of Virginia and two converter boxes later, I can still not receive any channels long enough to watch a program. At ...
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I said yes because they let me cancel the contract after a month. The store promised me a discount for being a government retiree. After much chaos and many e-mails, I was told only retired military service could get the government discount. Too many changes to my account to relate ...
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I signed with AT&T in LA, asking them if their was satellite service in New Mexico because I would be moving back to New Mexico in a few weeks. I was assured there was. When I came back I found out that the nearest tower was 300 miles away. I ...
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I agreed to thee contract because they let me cancel the contract after a month. The store promised me a discount for being a government retiree. After much chaos and many e-mails, I was told only retired military service could get the government discount. Too many changes to my account ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.