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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 311 stories. Company=All. Category=All. State=All.
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The voice command feature on the LG 5400 phone doesn't recognize the command about 90% of the time. It is digital voice recognition and, unless you get the inflection and tone perfectly right for the phone, it won't respond. Even trying to use the same tone and inflection which worked ...
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I have been receiving unsolicited text messages for stock picks, education, real estate investment firms and more. When I called T-Mobile to see about blocking these text messages, I was told the technology does not exist to do so. I am not happy about having to pay for a service ...
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When re-activating my TREO 600 phone, I had to choose which data plan I wanted, as well as other options. Even though I tried three times to choose the options which added no extra charge to my monthly bill, the next page added something anyway. At one time, it was ...
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I dropped my phone in a puddle and now I am trying to make a claim on my insurance. I submitted my first claim via the online tool phoneclaim.com and I am told I need to call customer service. So I call on a cell phone which no longer has a ...
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I purchased a PC6700 nearly two years ago from Midwest Wireless. One of the reasons I liked the device was because I could check email when I was out of the office. I was fine with paying the exuberant amount for the device to be able to communicate more effectively ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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