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These research libraries, databases and search tools can help you get the information on corporations, local policy issues, current legislation, and statistics you need to make your case.

• Understanding the issues

• Searching for key documents

• Researching corporations

• Facts, statistics and glossaries

Understanding the issues

• The Phone Services Overview from HearUsNow explains the basics of telephone policy and issues such as Universal Service and VOIP.

• What's at stake: specific information about how telephony policy affects seniors, low-income families and people of color.

• Frequently Asked Questions about telephone policy and regulation

Searching for key documents

• Research Libraries:

Try searching for your state, city or town, words that describe your community or the issue you are working on, names of corporations, plus words like "telephones," "telecom" "phone billing" "VOIP".

Search the HearUsNow.org library for advocacy group reports, Congressional testimony, FCC filings and other documents that relate to your community and the issues you are concerned about.

o Find out the status of federal bills on media and communications with the Free Press bill tracker

o Use the Thomas government database to search the text of legislation, Congressional records and committee proceedings

o The Government Printing Office's GPOAccess contains other federal resources like the Federal Register, where regulations from the FCC and other agencies are published

Researching Corporations

•  The Corporate Accountability Project's guide to researching corporations

• Data from the Center for Public Integrity on the top 10 telephone companies

• Search the FCC database of telephone companies — including the big corporations behind the local names

• Money In Politics: From the Center for Responsive Politics, track political contributions from telecom companies

Facts, Statistics and Glossaries

• Facts on phone service from the FCC

• Data and research on rural telecom issues

• The FCC's basic Glossary of Telecommunications Terms and an Extensive Telecommunications Glossary from Alliance for Telecommunications Industry Solutions

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