Share Your Story: Phones & Cell Phones
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22-Nov-2008
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| Verizon Wireless | Billing Problem |
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I believe there is a serious misrepresentation of service with Verizon Wireless's "Inpulse Pay As You Go" plan. Apparently it is their policy to just keep the money of your current balance if you do not "refill" your prepaid phone. There is no warning of this policy in any of ...
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7-Nov-2008
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| Verizon Wireless | Contract Problem |
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My daughter's phone was with Surewest. Her phone was stolen, and we went in to replace it. This was June 2008, and there were 8 months left on her contract. Surewest only had 3 phones to choose from (none of which we wanted), and they explained it was due to the ...
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30-Oct-2008
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| Sprint | Billing Problem |
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On 8/17/08, my house burned. Two local kids, aged 9 and 14, broke in, painted my cats with latex paint, smashed my electronics, stole some stuff and then tried to burn the house down. The damages were in excess of $125,000. I moved into a rental, but I needed internet ...
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22-Oct-2008
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| ALLTEL | Contract Problem |
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Below is the email I sent to Alltel Corporate Headquarters. It details my experience and what I want as a solution: To whom it may concern, Let me state right from the start that I sincerely doubt that my response from corporate will be satisfactory, but here it goes. I ...
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10-Oct-2008
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| AT&T Wireless | Service Problem |
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We have been in numerous conversations with various levels of the inept associates at AT&T with no resolve. Their lack of follow-through with improvements to quality of service in various areas of Los Angeles is appalling. It seems like they only wish to market more stupid services to the younger ...
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