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Showing 5 of 50 stories. Company=All. Category=All. State=All.
2-Mar-2009
| Connection Problem
My DSL was much slower than advertised depending on time of day. Beginning several months ago, getting completely kicked off net would occur with increasing frequency. My repeated attempts to contact customer service only resulted in 25+ minutes of hold time. Upon initiation of service 31 months ago, I signed ...
14-Jan-2009
Clearwire | False Advertisement
Clearwire told me its download speed was the same as my current ISP, Comcast, and offered its internet and long distance services for half what I paid at Comcast.  After it was installed I ran a test and found Clearwire was ten times slower.   I cancelled my contract and asked ...
25-Nov-2008
Time Warner Cable | Service Problem
Although Internet Service Providers (ISPs) have escaped being regulated as a utility by local and state government, I believe that they should be forced by the authorities to deliver their services as advertised. I signed for Internet service with Comcast, which transferred my account to Time Warner Cable/Road Runner.  As ...
3-Oct-2008
Verizon Communications | Service Problem
When I logged onto my Verizon email from work on October 1, 2008, I typed my login and password and was placed in someone else's email.  Each time I logged in, I was sent into a different email account.  I had full access to all of these email accounts.  I ...
18-Sep-2008
HughesNet | Billing Problem
This letter is to complain about the service and treatment I've received from HughesNet over the past few weeks. At best, the treatment could be considered poor business practice and at worst attempted fraud.  I was arbitrarily assessed a charge that appeared on my August credit card statement. I immediately ...
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