Consumer Tips: Internet

The Internet has already changed our daily lives.  With broadband technology, consumers have access to an even bigger, faster, cheaper "pipeline" of diverse sources of information, entertainment and new services.   Here's what you should know and what to watch out for. For a more detailed discussion of policies surrounding Internet and broadband services check out Explore the Issues. 

Internet and Broadband

• Checklist: Before Purchasing Internet Service
• After: What You Should Know about Your Internet Service
• Common Consumer Complaints

Voice over Internet Protocol

• Checklist: Before Purchasing VoIP
• How to Complain about VoIP
• How to File a Complaint Checklist