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If you have a complaint regarding a TV or radio station or cable TV provider, you can file a complaint with the Federal Communications Commission.  The FCC forwards electronic and mail complaints to the service provider and directs the company to respond back to the Commission and the consumer within 30 days.

Submit the following with your complaint:

• your contact information,

• the names of all companies involved in the dispute,

• the names of any company representatives you have contacted, and

• the dates of correspondence with the company

Maintain documentation that supports your complaint

Submit your complaint to the FCC:

Online 

• By mail: 

Federal Communications Commission

Consumer & Governmental Affairs Bureau

Consumer Complaints

445 12th Street, SW

Washington, D.C. 20554

• By phone: 

Toll Free: 1-888-CALL-FCC (1-888-225-5322)

TTY: 1-888-TELL- FCC (1-888-835-5322)

• By fax:  202-418-0232

Visit the FCC for further information on filing cable, TV and radio complaints.

 

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