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Consumers across the country are dealing with phone bills, cell phone contracts, cable packages and Internet scams. If you are experiencing problems, you are not alone. Search our database of stories to find one that most closely matches the situation in which you find yourself. We don’t have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions. If you have a story, please share it, consumes across the country are waiting to hear from you! Read through each story or search within the section.
Showing 5 of 58 stories. Company=All. Category=All. State=All.
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Being brief is difficult with this story, but here is the core complaint: In December, we were moving to a new house, so I called Qwest Customer Service to switch over my phone and DSL service to the new address. A Qwest rep. told me that the new address could ...
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As with Comcast cable, now that I have Dish Network, I have no option to NOT have sports channels on my bill that I don't want and never watch. Non-sports watchers are forced to support fees charged by sports teams. I resent having to be saddled monthly for fees for ...
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I moved from my apartment and wanted to transfer my Direct TV. Because of the new location the technicians said that signal was not possible and I would have to cancel service. I have called Direct TV nine times, and they make me tell the story all over again, first ...
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In essence, I recently transferred to Verizon FIOS’ "bundled" service, and my order was padded with unnecessary extras I didn't want. Since October, each month I have had to call to dispute something or ask for the "bundled" discount. Most recently, they added a movie bundle I had specifically removed.
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This is an excerpt from a letter I wrote to Motorola: Several weeks ago I received a digital converter box from RCN, [our cable provider]. Although it worked fine, even when turned off it generated over 105 degrees of heat as measured by a fever thermometer placed underneath it. I ...
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All of these stories have been provided by actual consumers and submitted via HearUsNow.org’s interactive bulletin-board computer service – “Share Your Story.” HearUsNow.org does not provide or create of any of these stories. Accordingly, HearUsNow.org and Consumers Union cannot endorse or adopt such third party provided information or content. For information on our Privacy Policy please click here.
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