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Showing 5 of 58 stories. Company=All. Category=All. State=All.
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Being brief is difficult with this story, but here is the core complaint: In December, we were moving to a new house, so I called Qwest Customer Service to switch over my phone and DSL service to the new address. A Qwest rep. told me that the new address could ...
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As with Comcast cable, now that I have Dish Network, I have no option to NOT have sports channels on my bill that I don't want and never watch. Non-sports watchers are forced to support fees charged by sports teams. I resent having to be saddled monthly for fees for ...
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I moved from my apartment and wanted to transfer my Direct TV. Because of the new location the technicians said that signal was not possible and I would have to cancel service. I have called Direct TV nine times, and they make me tell the story all over again, first ...
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In essence, I recently transferred to Verizon FIOS’ "bundled" service, and my order was padded with unnecessary extras I didn't want. Since October, each month I have had to call to dispute something or ask for the "bundled" discount. Most recently, they added a movie bundle I had specifically removed.
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This is an excerpt from a letter I wrote to Motorola: Several weeks ago I received a digital converter box from RCN, [our cable provider]. Although it worked fine, even when turned off it generated over 105 degrees of heat as measured by a fever thermometer placed underneath it. I ...
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